Introduction

Open-end investment fund refers to the fund whose size is variable in accordance with the investor's free purchase and redemption. It is one of the major investment vehicles in developed countries and has been widely accepted by the public.

As a client-first fund sales agency, the bank carefully selects funds and actively develops leading-edge electronic sales channels as CIB Online and IB Telephone Banking to provide investors more convenient and profitable fund investment services.

Features

•  All-around Services : including fund account opening, fund subscription, fund purchase, fund redemption, fund conversion, dividends distribution, custodian switch, etc.       

•  Unified Transaction : conducting fund transaction and inquiries in a nationwide unified manner through any of the bank's business counters and any of our various electronic channels.

•  Broad Service Channels: Nationwide business offices, IB Telephone Banking (95561) and CIB Online.

•  Comprehensive wealth management function: By opening IB card or IB demand passbook, you can handle all your securities and open-end fun investment as well as your savings, consumptions and daily bill payments in same account.

•  24-hour services through CIB Online and IB Telephone Banking (95561).

Business Handling

Personal investors may take the following steps to enter into open-end fund investment market with us:

(1) Open CIB Card or Demand Passbook and inject sufficient money.

(2) Open Fund Account

•  Fill out the Open-end Fund Services Application Form (in duplicate) with signature and present with the original and photocopy of your valid ID documents (ID Card, passport, military officer's certificate, soldier's certificate, etc.), as well as your IB Card or demand passbook.

•  Confirm and sign the printed Open-end Fund Service Handling Sheet.

(3) Commission Fund Trade

Over the Counter

•  Complete the Fund Trade Commission Form at the office counter, entrust the bank to conduct fund trade on behalf of you.

•  Confirm and sign the printed Open-end Fund Service Handling Sheet upon a successful commission.

Or Via CIB Online       

•  Apply for IB internet personal banking.

•  Open fund trade service with CIB Online.

•  Commission fund trade via CIB Online.

•  Request, upon success, the printed Open-end Fund Service Handling Sheet over the counter of your account bank as may need.

Or Via Telephone Banking（95561）      

•  Subscribe phone banking services provided by IB Telephone Banking(95561).

•  Activate fund trade service with IB Telephone Banking(95561).

•  Commission fund trade via CIB Online.

•  Request, upon success, the printed Open-end Fund Service Handling Sheet over the counter of your account bank as may need.

(4) Check your Commission

•  Two business days after your commission, you can check whether it is succeeded or not over our counters by presenting the second copy of the Open-end Fund Service Handling Sheet.

•  More conveniently, you can make online check-up for commissions via CIB Online, or phone inquiry for commissions via IB Telephone Banking (95561).

(5) Inquire Information

Find fund info, fund account info and details of your commission over the counter, via CIB Online or IB Telephone Banking (95561) as applicable.

FAQs

(1) When should I open different fund accounts?

Fund account is opened with the open-end fund depositary and clearing agency to book the units and variations of your funds.

Now there are different depositary and clearing agencies in China for fund company's choice. When you are going to invest in funds established with different depositary and clearing agencies, you are required to open different fund accounts.

(2) How to buy funds at IB when I have already opened fund account with other agency?

Rule is that you can only open one fund account with one depositary and clearing agency. So when you have already opened fund account with other agency and are going to buy funds established with the same depositary and clearing agency, just show us your fund account, and open a trade and settlement bank account with us. In other circumstance, you are required to open another fund account in advance.

(3) When can I check the fund units after subscription?

Only after the announcement of the establishment of your subscribed fund by the fund company.

(4) When can I inquire the fund units after purchase?

T+ 2 in general.

(5) How can I choose the mode of dividend distribution?

Our default mode is dividend distribution or dividend reinvestment. You are able to change the mode over the counter after your fund units are confirmed.

(6) My purchase is failed, but why?

Mainly caused by the failure of fund account opening due to the following two reasons: repetitively opening of fund account or wrong counter operations.

(7) When will you return my money upon any subscription or purchase failure?

Usually at the end of the T+2 business day, which can be used from the T+3 day on.

(8) When can I get my redemption money?

It will be credited to your trade and settlement account at the end of the T+3 day and can be used from the T+4 day on.

(9) How to cancel my order?

Your subscription or purchase order with us can be canceled only if it has not been delivered to the depositary and clearing agency and if the cancellation request is initiated before 16:30 of the order-placed day.

(10) Can I subscribe or purchase fund on holiday?

Presently, you only can purchase funds in offering period on weekend.

(11) Why not send me balance statement?

Mainly because of wrong info regarding to your address. In that case, please check it with us and give a correct and detailed one.

Charges

Refer to corresponding fund Prospectus.