body {
    padding: 0;
    margin: 0;
    background-image: url(../assets/bg_1.png);
    background-size: 1920px 835px;
    background-position: top center;
    background-repeat: no-repeat;
}

.ball-bg {
    position: absolute;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    z-index: -1;
    background-image: url(../assets/bg_2.png);
    background-size: 1920px 835px;
    background-position: top center;
    background-repeat: no-repeat;
}

a {
    text-decoration: none;
}

.wrap-inner {
    width: 1200px;
    margin: auto;
    backdrop-filter: blur(20px);
    -webkit-backdrop-filter: blur(20px);
}

header {
    padding: 24px 0;
    box-sizing: border-box;
}

.clear-float::after {
    content: '';
    clear: both;
    display: block;
}

.logo {
    width: 170px;
    height: 56px;
    display: block;
    float: left;
}

.logo img {
    display: block;
    width: 100%;
    /* height: 100%;
    object-fit: cover;
    object-position: center; */
    position: relative;
    top: 50%;
    transform: translateY(-50%);
}

.home {
    font-size: 16px;
    color: #475166;
    letter-spacing: 0;
    text-align: center;
    line-height: 24px;
    font-weight: 700;
    float: right;
    line-height: 56px;
}

.home:hover {
    color: #004098;
}

.contact-container {
    background-image: linear-gradient(180deg, rgba(255, 255, 255, 0.40) 0%, #FFFFFF 98%);
    outline: 2px solid #FFFFFF;
    border-radius: 8px;
    padding-left: 24px;
    padding-bottom: 24px;
    box-sizing: border-box;
    float: left;
    /* width: 846px; */
    height: 700px;
    position: relative;
    width: 100%;
}

.reports-container {
    background-image: linear-gradient(180deg, rgba(255, 255, 255, 0.30) 0%, #FFFFFF 98%);
    outline: 2px solid #FFFFFF;
    border-radius: 8px;
    padding: 32px 24px;
    box-sizing: border-box;
    float: right;
    width: 330px;
    height: 700px;
}

.contact-list {
    height: 551px;
    box-sizing: border-box;
    padding-bottom: 24px;
    overflow-y: auto;
    overflow-x: hidden;
    position: relative;
    padding-right: 24px;
}

/* .contact-list::-webkit-scrollbar {} */


.contact-list::-webkit-scrollbar,
.contact-list::-webkit-scrollbar-thumb {
    width: 4px;
    background-color: transparent;
    border-radius: 3px;
}

.contact-list::-webkit-scrollbar-thumb {
    background: #D7DADE;
}

.contact-list::-webkit-scrollbar-track,
.contact-list::-webkit-scrollbar-corner,
.contact-list::-webkit-resizer,
.contact-list::-webkit-scrollbar-track {
    background-color: transparent;
}

/* .contact-list {
    position: absolute;
    height: 100%;
    width: 4px;
    top: 0;
    right: 0;
} */

.scroll-thumb {
    position: absolute;
    height: 10%;
    width: 4px;
    top: 10px;
    right: 0;
    background: #D7DADE;
    border-radius: 3px;
}

.contact-item {
    margin-top: 24px;
    margin-bottom: 24px;
}

.contact-item::after {
    content: '';
    display: block;
    clear: both;
}

.contact-item.answer img {
    float: left;
    margin-right: 12px;
}

.contact-item.answer .content-container {
    float: left;
}

.contact-item.quest img {
    float: right;
    margin-left: 12px;
}

.contact-item.quest .content-container {
    float: right;
    position: relative;
}

.contact-item.quest.loading .content-container::before {
    content: '';
    width: 16px;
    height: 16px;
    left: -28px;
    top: 50%;
    transform: translateY(-50%);
    position: absolute;
    background-image: url(../assets/ico_refresh.png);
    background-size: cover;
    animation: iconRefresh 2s linear infinite;
}

.contact-item.quest.loading:hover .content-container::before {
    background-position-x: 16px;
}

@keyframes iconRefresh {
    0% {
        transform: rotate(0deg);
    }

    50% {
        transform: rotate(180deg);
    }

    100% {
        transform: rotate(360deg);
    }
}

.contact-item.quest.error .content-container::before {
    content: '';
    width: 16px;
    height: 16px;
    left: -28px;
    top: 50%;
    transform: translateY(-50%);
    position: absolute;
    background-image: url(../assets/ico_warm_red.png);
    background-size: cover;
}

.contact-item img {
    display: block;
    width: 52px;
    height: 52px;
    object-fit: contain;
    object-position: center;
    position: relative;
}

.content-container {
    max-width: 480px;
    box-sizing: border-box;
    padding: 16px 24px 16px 16px;
    border: 1px solid #EFF2F7;
    border-radius: 8px;
}

.contact-item.answer .content-container {
    background-image: linear-gradient(130deg, #EAF2FF 0%, #F4F8FF 46%, #EAF2FF 100%);
}

.contact-item.quest .content-container {
    background-image: linear-gradient(115deg, #F2F7FF 0%, #C9DCFF 100%);
}

.content-container .attr {
    font-family: MicrosoftYaHei;
    font-size: 14px;
    color: #929BBE;
    letter-spacing: 0;
    line-height: 22px;
    font-weight: 400;
    margin-bottom: 8px;
}

.content-container .name {
    float: left;
    margin-right: 12px;
}

.content-container .time {
    float: left;
}

.content-container .content {
    font-family: MicrosoftYaHei;
    font-size: 14px;
    color: #475166;
    letter-spacing: 0;
    text-align: justify;
    line-height: 22px;
    font-weight: 400;
    word-break: break-all;
}

.content-container .suggest {
    position: relative;
}

.content-container .content+.suggest .title {
    margin-top: 32px;
}

.content-container .suggest .title {
    margin-bottom: 16px;
    font-size: 14px;
    color: #475166;
    letter-spacing: 0;
    line-height: 22px;
    font-weight: 700;
    position: relative;
}

.content-container .suggest ul {
    padding: 0;
    list-style: none;
    margin: 0;
}

.content-container .suggest li {
    font-family: MicrosoftYaHei;
    font-size: 14px;
    color: #004098;
    letter-spacing: 0;
    line-height: 22px;
    font-weight: 400;
    padding-left: 12px;
    box-sizing: border-box;
    position: relative;
    cursor: pointer;
}

.content-container .suggest li:hover {
    text-decoration: underline;
}

.content-container .suggest li::before {
    content: '';
    width: 4px;
    height: 4px;
    border-radius: 50%;
    background-color: #004098;
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    left: 0;
}

.content-container .suggest li:not(:last-of-type) {
    margin-bottom: 8px;
}

.icon {
    display: inline-block;
    width: 16px;
    height: 16px;
}

.content-container .suggest .refresh {
    font-family: MicrosoftYaHei;
    font-size: 14px;
    color: #004098;
    letter-spacing: 0;
    line-height: 22px;
    font-weight: 400;
    padding-left: 22px;
    cursor: pointer;
    position: relative;
    display: inline-block;

}

.content-container .suggest .refresh:hover .icon-refresh {
    background-position-x: 16px;
}

.content-container .suggest .icon-refresh {
    background-image: url(../assets/ico_refresh.png);
    background-size: cover;
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    left: 0;
    /* transition: ; */
}


.content-container .btn,
.content-container button {
    margin-top: 12px;
    display: inline-block;
    padding: 9px 20px;
    font-size: 14px;
    color: #004098;
    letter-spacing: 0;
    text-align: center;
    line-height: 22px;
    font-weight: 400;
    border: 1px solid #004098;
    border-radius: 4px;
    cursor: pointer;
    background-color: transparent;
}


.msginput-container {
    /* box-shadow: inset 0 1px 0 0 rgba(141, 141, 141, 0.36); */
    /* border-top: 1px solid #E5E5E5; */
    height: 148px;
    position: relative;
    padding: 24px;
    padding-left: 0;
    box-sizing: border-box;
}

.msginput-container::before {
    content: '';
    width: calc(100% - 24px);
    border-top: 1px solid #E5E5E5;
    position: absolute;
    top: 0;
    left: 0;
}

#msg-input {
    width: 100%;
    border: none;
    outline: none;
    font-family: MicrosoftYaHei;
    font-size: 14px;
    color: #475166;
    letter-spacing: 0;
    line-height: 22px;
    font-weight: 400;
    padding: 0;
    resize: none;
    margin-bottom: 16px;
}

#msg-input::placeholder,
#msg-input::-moz-placeholder,
#msg-input::-webkit-input-placeholder {
    color: #B8BDC7;
}

.msginput-container .btn {
    font-family: PingFangSC-Regular;
    font-size: 14px;
    color: #004098;
    letter-spacing: 0;
    text-align: center;
    line-height: 22px;
    font-weight: 400;
    /* display: inline-block; */
    float: right;
    cursor: pointer;
}

.msginput-container .btn.submit {
    color: #FFFFFF;
    padding: 9px 34px;
    background: #004098;
    border-radius: 4px;
    /* bottom: 24px;
    right: 0; */
}

.msginput-container .btn.submit:hover {
    background: #002D6B;
}

.msginput-container .btn.goback {
    color: #004098;
    padding: 8px 19px;
    background: #FFFFFF;
    border-radius: 4px;
    /* bottom: 24px;
    right: 0; */
    border: 1px solid #004098;
    border-radius: 4px;
    margin-right: 24px;
    display: none;
}

.msginput-container .btn.goback:hover {
    background: rgba(0, 64, 152, 0.05);
}

/* .msg {
    position: absolute;
    left: 50%;
    transform: translateX(-50%);
    bottom: 32px;
    background: rgba(255, 200, 2, 0.08);
    border: 1px solid rgba(255, 200, 2, 0.50);
    border-radius: 8px;
    padding: 12px 24px;
    font-size: 14px;
    color: #242933;
    letter-spacing: 0;
    line-height: 14px;
    font-weight: 400;
    z-index: 11;
} */

.msg-wrap {
    position: relative;
    margin-bottom: 16px;
}

.msg {
    display: inline-block;
    position: relative;
    left: 50%;
    transform: translateX(-50%);
}

.msg.warm {
    background: rgba(255, 200, 2, 0.08);
    border: 1px solid rgba(255, 200, 2, 0.50);
    border-radius: 8px;
    padding: 12px 24px;
    padding-left: 40px;
    font-size: 14px;
    color: #242933;
    letter-spacing: 0;
    line-height: 14px;
    font-weight: 400;
    z-index: 11;
}

.icon-warm {
    background-image: url(../assets/ico_warm_small.png);
    background-size: contain;
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    left: 16px;
}

.msg.loading {
    font-size: 14px;
    color: #929BBE;
    letter-spacing: 0;
    font-weight: 400;
}

.icon-loading {
    width: 20px;
    height: 4px;
    background-image: url(../assets/ico_loding.png);
    background-size: 20px 4px;
    position: relative;
    top: 50%;
    transform: translateY(-50%);
    margin-left: 8px;
    animation: iconLoading 1s linear infinite;
}

@keyframes iconLoading {
    0% {
        background-position-x: 0px;
    }

    50% {
        background-position-x: 10px;
    }

    100% {
        background-position-x: 20px;
    }
}

.reports-container .title {
    font-family: Microsoft-YaHei-Bold;
    font-size: 18px;
    color: #373F4F;
    letter-spacing: 0;
    line-height: 26px;
    font-weight: 700;
}

.reports-container ul {
    list-style: none;
    padding: 20px 0;
    margin: 0;
    box-sizing: border-box;
}

.reports-container ul li {
    font-family: MicrosoftYaHei;
    font-size: 14px;
    color: #475166;
    letter-spacing: 0;
    line-height: 22px;
    font-weight: 400;
    padding: 12px;
    box-sizing: border-box;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    position: relative;
}

.reports-container ul li::before {
    content: '';
    width: 4px;
    height: 4px;
    background: #004098;
    border-radius: 50%;
    position: absolute;
    left: 0;
    top: 50%;
    transform: translateY(-50%);
}

.reports-container ul li a {
    color: #475166;
}

.reports-container ul li:hover a {
    color: #004098;
}

.mask {
    position: fixed;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    z-index: 11;
    background-color: rgba(0, 0, 0, 0.3);
}

.mask .msg-wrap {
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    background: #FFFFFF;
    border-radius: 8px;
    display: inline-block;
}

.msg.confirm-dialog {
    padding: 28px 24px 24px 56px;
    box-sizing: border-box;
    min-width: 400px;
}

.msg.confirm-dialog .title {
    font-size: 16px;
    color: #242933;
    line-height: 16px;
    font-weight: 500;
    margin-bottom: 12px;
}

.msg.confirm-dialog .content {
    font-size: 14px;
    color: #9199BD;
    line-height: 22px;
    font-weight: 400;
    margin-bottom: 16px;
}

.msg.confirm-dialog .icon-big-warm {
    width: 24px;
    height: 24px;
    position: absolute;
    top: 24px;
    left: 24px;
    background-image: url(../assets/ico_warm_tip.png);
    background-size: contain;
    background-repeat: no-repeat;
}

.msg.confirm-dialog .btn-group {
    display: flex;
    justify-content: end;
}

.msg.confirm-dialog .btn {
    font-size: 14px;
    letter-spacing: 0;
    text-align: center;
    line-height: 22px;
    font-weight: 400;
    padding: 5px 23px;
    box-sizing: border-box;
    border-radius: 4px;
    display: inline-block;
    cursor: pointer;
}

.msg.confirm-dialog .btn.cancel {
    color: #3F485A;
    background: #FFFFFF;
    border: 1px solid #E5E5E5;
    margin-right: 16px;
    margin-left: auto;
}

.msg.confirm-dialog .btn.cancel:hover {
    background: #F7F8FA;
}

.msg.confirm-dialog .btn.confirm {
    background: #004098;
    color: #FFFFFF;
}

.msg.confirm-dialog .btn.confirm:hover {
    background: #002D6B;
}

.mrgn-btm-32 {
    margin-bottom: 32px;
}

.contact-item.queue .content {
    color: #004098;
    cursor: pointer;
}

.contact-item.queue .content:hover {
    text-decoration: underline;
}