On March 18, in order to implement the requirements of the Notice of the General Office of the China Banking and Insurance Regulatory Commission on the Issuance of the Action Plan for the Inclusive Finance Promotion Month, Industrial Bank held an “Inclusive Finance Promotion Month” special mobilization and deployment meeting, aiming to further promoting inclusive finance and the high-quality development of inclusive finance.
The meeting urged the entire bank to enhance its political stance, deeply implement the people-centered development philosophy, focus on the urgent needs of market entities and the urgent wishes of the people, and organize and carry out various forms of activities, jointly sharing the responsibility and solving problems with concerted efforts, thus continuously enhance the customers’ sense of fulfillment, happiness and security from the inclusive financial serves.
In promoting the implementation of the “Inclusive Finance Promotion Month”, Industrial Bank has earnestly implemented the spirit of the Central Financial Work Conference and the relevant national policy requirements, continued to improve the Bank’s policies in the field of inclusive finance, and deepened the four-way docking between the government, banks, insurance companies, and enterprises. It has also carried out customer visits, organized bank-enterprise docking meetings, and carried out special activities such as “financial delegates”. In addition, it has also increased the promotion of inclusive financial products, and optimized the experience of the products, thus enhancing the coverage, accessibility and satisfaction of its financial services.
As early as 2022, Industrial Bank clearly put forward the layout of the new track of inclusive finance, and made inclusive finance an important direction of the Bank’s transformation and development. “Our bank will conscientiously implement the spirit of the Central Financial Work Conference, integrate and promote the ‘Five New Tracks’ with the ‘Five Major Areas’. Based on the regional coverage, the convenience of online products, the professionalism of industrial services, and the flexible mechanism, we will make good use of the financial ‘policy package’ and ‘toolbox’ to further broaden the depth and breadth of inclusive financial services”, said the relevant person in charge of Industrial Bank.
In recent years, Industrial Bank has comprehensively accelerated its digital transformation, explored new models of digital inclusive finance around the two main lines of “product online and scene digitization”, so as to effectively solve the problems of insufficient supply of financial services, mismatch between supply and demand, and information asymmetry. It has narrowed the regional, urban-rural and group gaps in financial services, and improved the accessibility and coverage of inclusive financial services. As of the end of February 2024, the balance of the Bank’s inclusive small and micro loans exceeded RMB 500 billion, serving more than 230,000 small and micro customers.