01 A complete training system

Aiming at the development of modern high-quality vocational education, IB makes every effort to establish and improve the “5+N” training system and “1+N” responsibility system, establish and improve the training and operation system, implements the concept of centering on employees, builds a learning-typed organization to promote the “study-examination-certification” work and encourage the shift of all employees from the learning of “one specialty with multiple skills” to the certification of “one specialty with multiple certificates”, and thus helps employees improve their professional capabilities and realize their personal values.

IB focuses on exploring the “three basics” (i.e., basic system, teachers for basic courses, and basic teaching facilities) and the “five schools” (i.e., five virtual professional schools in the aspects of green finance, wealth, investment banking, digital technology and risk), carrying out the training for “seven types of talents” (i.e., digital, professional, comprehensive, international, compound, high-end, and artisan-skilled talents) and running a comprehensive “university” that satisfies employees.

Basic systems

In 2023, IB established multiple systems such as the Measures of the Industrial Bank on Training Management and Rules of the Industrial Bank on Training Quality Evaluation Management to further support the whole Bank in building a learning-typed organization and strengthen the training and empowerment of talent teams across the Bank. In addition, it continuously strengthens the training and operation, always provides an employee-centered learning process, improves the professional level examinations of post for all employees of the Bank, and strives to achieve the goal of “no pressure in learning, increased motivation through the examination, stricter discipline in examinations and the accountability in place”.

Documents of the relevant system:

File name	Brief description of the content
Measures of the Industrial Bank on Training Management	It clarifies the improvement of IB’s training system, acceleration of building talent teams that adapt to the strategic transformation, and the standardized management of training from the perspectives of organizational management, plan management, teacher-course development, examination and certification, operation management, resource management, etc.
Rules of the Industrial Bank on Training Quality Evaluation Management	It standardizes and clarifies the establishment and implementation of standardization management requirements for training quality from the perspectives of evaluating the organizational management system and the pre-training, mid-training and post-training.
Rules of the Industrial Bank on the Operations Management of Training Class	It clarifies and standardizes the requirements for the operations management of training class and the management of trainees from the aspects of operations management, emergency response, supervision and management, and penalties, etc.

Teachers for basic courses

Constructing the “5+N” Teacher-course System

Since launching the construction of the “5+N” teacher-course system in 2022, IB has always been implementing the “employee-centered” concept, based on the Group’s strategy and annual key tasks, gradually sorting out and refining the “5+N” manager courses applicable to managers at all levels across the whole Bank and “5+N” general education courses applicable to all employees (including non-staff employees), and carrying out the joint construction of teachers and courses to help high-quality development of the education and training system of the Bank according to the working method of “creating courses based on teachers to achieve the match and interaction of teachers and courses, with courses as the center and teachers as the base”.

IB centers on the gist of series of important meetings of the Bank, and has proposed the three-year overall goal and annual work plan for the construction of the teacher-course system according to the strategic planning and layout of talent in the “14th Five-Year Plan” and combined with internal and external research and exploration practices. Through such links as “strengthening the foundation”, “focusing on the key points”, “setting the benchmarks” and “building the teacher resources”, IB makes every effort to implement such goals and plans, and gradually improves the “5+N” teacher-course system.

By coordinating the subsidiaries and functional departments of the Head Office in accordance with the requirements of “horizontal and vertical management”, IB has completed the re-inspection and planning of the teacher-course system across the Bank, among which about 3,284 courses were re-inspected. Moreover, it focuses on the professional training and certification of employees and takes the examination as the entry point to have completed the organization and development of the learning maps corresponding to the primary professional examination subjects of 17 posts, and a total of about 1,050 lessons is used in the training and education. In addition, IB promotes such work as the “Special Program for Talents” in technology and green finance, the “Multiplication Program for Talents” in investment banking, and the training and certification of international talents, comprehensive management talents, sets benchmarks for the construction of teachers and courses, and releases online virtual schools of “digital technology”, “risk management”, “green finance” “wealth management” and “investment banking”, and more than 430 courses has been issued by the end of the first half of the year.

Construction of the Teaching Teams

IB attaches great importance to the construction of teaching teams and always insists on the people-oriented approach. In order to better empower employees’ career development, it takes stock of internal and external professional teaching resources and sets up professional teaching teams composed of senior and middle management officials, outstanding business backbones and experts across the Bank. Up to now, 13 professional teaching teams in financial technology, green finance, risk management and investment banking have been established, with a total of 824 persons.

By strengthening the overall teaching coordination and management, IB has sorted out more than 2,000 persons who have completed the certification of teachers’ training projects across the Bank, and established an external guest professor team of 70 persons. Focusing on the co-construction of teachers and courses, the match of teachers and courses, and the cultivation of teachers, IB has successfully held the 7th Elite Lecturer Challenge, trained 392 teachers across the Bank, produced a batch of high-quality courses covering more than 250 key topics such as “three-pronged development in green, wealth and investment banking”, and conducted online learning for all employees (including official employees and non-staff employees) across the whole bank through “Air Classroom” and other forms.

Diagram of the Training Project System /Talent Training Plan

IB adheres to the “strategic promoters, talent cultivators, performance supporters, cultural disseminators, and value openers” as the positioning of its training work, and organizes various training courses for different types of employees so as to improve their professional abilities and comprehensive business qualities.

Program	Participants	Training Contents
Training for new employees	New employees	Through four major training modules, namely, online self-study, centralized face-to-face teaching, on-the-job practice (supported by a mentoring system), and enhancing training of excellent employees, it aims to help new employees accelerate cultural integration, clarify their role positioning, and master the key skills.
Risk management training	All employees	Based on the risk management requirements of the Bank, the “IB Risk Management Comprehensive Competition and Training Program” is carried out to continuously strengthen risk empowerment, and assist in improving business quality and efficiency.
Corporate Financial Business Training	Business departments	Practical training on corporate financial business is conducted to introduce key financial product practical cases and experience, such as automobile enterprise’ financial business training.
Retail Business Training	Business departments	Personal pension finance business training is carry out, including inviting outstanding branches to share their business experience, and the number of learners has exceeded 45,000 persons/times. The wealth managers’ competition is organized to enhance the wealth professional abilities of all employees within the Bank.
Comprehensive financial training projects	Key project group	This covers 42 key project groups, involving new scenarios of bank wide collaborative linkage such as inclusive finance, science and technology innovation finance, energy finance, and green banking.

02 Key Training Programs

Training for New Employees

Program for Fostering New FinTech Employees

This program focuses on new FinTech employees of the Group. Through the training on such contents as IB history and culture, strategy, digital transformation ideas, banking business, technology, and improvement of professional qualities, as well as special research and development project bidding, it helps new FinTech employees of the Group to better understand, comprehend, and integrate into the Bank, quickly adapt to job requirements, and achieve the transformation from “campus graduates” and “other status ” to “IB people” and “digital intelligence people”.

Training for New (Non-Financial Technology Category) Employees

This program focuses on the non-financial technology category of new employees (including social recruitment and campus recruitment) throughout the Bank. Centering on the “5+N” training system, IB adopts a mode of combining “online training” with “offline training” and follows the three principles of “combining the upper level with the lower level, the head office with branches, and the internal with the external”. By studying courses such as IB cultural strategy, key business knowledge, and professional skills, IB helps new employees to quickly integrate into their new positions and promote their transformation from being “on campus and other people” to “IB people”.

Training for Grassroots Officials

Program for Fostering Senior Grassroots Officials

This program focuses on senior grassroots management officials. Through mixed online and offline training, a “5+N” junior manager course around the competency model and work scenario of grassroots officials is set up to improve team management skills and the management level. Moreover, it strengthens the construction of a learning and exchange platform for grassroots officials in the Group, and enhances their understanding of the operation and management situation in various regions; and improves the problem-solving capacity through interactions on management practices.

Program for Fostering Newly Appointed Officials at the Grassroots Level

This program focuses on newly appointed management officials at the grassroots level through the online large class and the offline training mode: Systematic learning is carried out online to help learners to quickly complete their role cognition and mindset changes, and in combination with the management scenarios, on-the-job practical tasks are completed to enhance the team management ability of grassroots officials. Meanwhile, the “5+N” junior management course is offered offline to further enhance the “5+N” comprehensive management capacity of new grassroots managers.

Training for Middle-level Officials

Program for Fostering Senior Middle-Level Officials on Comprehensive Management

This program focuses on senior middle-level management officials, focusing on the study and implementation of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era, to continuously improve their political judgment, political comprehension and political implementation of middle-level officials with team management functions, and enhance their ability to lead a team in the performance of their duties. Meanwhile, the program introduces international copyrighted courses and applies such modes as action learning, and bootstrapping technology to improve the efficiency and forge a unified language of management, with a focus on improving the middle-level officials’ comprehensive management capabilities in those aspects such as Party spirit cultivation, financial technology, risk management, business thinking and leadership.

Program for Fostering Newly Appointed Middle- level Officials

This program focuses on newly appointed middle-level management officials, with the “5+N” intermediate managers’ courses as the core. It comprehensively covers the improvement of comprehensive management abilities of middle-level management officials in course design, such as the Party building, digital technology, risk management, business operation and leadership and integrates the “online + offline” mixed training mode, achieving the full online coverage and key offline training, and helping the newly appointed middle-level officials of the Bank to quickly complete their role transformation.

Training for Senior Officials

Program for Rotational Training of Senior Leading Officials on Party Building

The program organizes the training for senior leading officials at the China Executive Leadership Academy Jinggangshan and the China Executive Leadership Academy Yan’an, designing training courses around the study and implementation of the Spirit of the 20th CPC National Congress and Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era, so as to enhance the Party spirit and theoretical qualities of senior leading officials, promote a deeper comprehension of the decisive significance of the “Two Establishments”, strengthen the “Four Consciousness”, firm up the “Four Self-confidence” and achieve the “Two Maintenance”, and continually improve the ability to make the political judgment, political comprehension, political implementation and the ability to push forward high-quality development.

Advanced Training Class for Senior Young Reserve Officials

This program targets candidates of the talent pool for IB senior young reserve officials, and designs managerial training courses in accordance with the “5+N” mode, focusing on the study and implementation of the Spirit of the 20th CPC National Congress, Xi Jinping Thought on Socialism with Chinese Characteristics in the New Era, Party education, macro situation, financial science and technology, risk management, business operation, management enhancement, and innovation and change, so as to continuously improve the comprehensive management ability, and combine with the talent assessment to provide the organization with the talent kinetic energy.

Index	Year2021	Year2022
Number of employees’ training programs (items)	4,917	5,421
Employees receiving training (persons/times)	693,916	743,916
Employees’ training coverage rate (%)	94.8	95.72
Average number of training hours per employee per year (hours)	195	207
Expenditure on employees’ training (RMB million)	17,297	13,434

03 Support for degree programs and certifications

IB attaches great importance to the growth of its employees and encourages them to move from “multi-skilled” learning to “multi-skilled” certification. In 2022, it actively promoted digital transformation of the examination work, organizing a total of 45,000 examinations for the entire Bank in about 20 examination subjects, with a year-on-year increase of 50%. IB advocates all employees to actively participate in off-bank education and learning and certificate examinations to promote the optimization of professional knowledge structure of the workforce and the enhancement of comprehensive quality, and provide financial support in a lawful and compliant manner. The scope of support covers the Chartered Financial Analyst (CFA), Certified Public Accountant (CPA) and other mainstream qualification examinations with high recognition by the Bank.

In 2023, in accordance with its“14th Five-Year Plan” for talent development, IB will actively investigate the status of external certificates held by the employees, promote the certification of external examinations, increase the number of external certificates held by the employees, and enhance the digitalization level of the management of external certificates.

04 Basic teaching facilities

Building the training base

In 2023, IB continues to optimize the construction of the training base campuses in Xiamen and Shanghai, improve the video technical support guarantee for remote training on the campuses, enhance the digital level of campus operations, strive to improve staff training participation, improve the training service experience and build a safe campus.

“IB Knowledge” learning platform

Focusing on the development of “core functions” and the forging of “useful tools”, IB continues to iterate and upgrade the “IB Knowledge” learning platform, accelerating the digitalization process of the training management system. The Group has established resource management platforms for internal and external teachers, courseware, case library and project library. By the end of June 2023, the “IB Knowledge” platform has cumulatively offered a total of 14,741 courses, 5,017 live broadcasts and 11,506 examination sessions, with a cumulative 341 learning courses per person.

05 Strengthening of the university-enterprise co-operation

IB actively expands its cooperation with renowned universities and professional training institutions at home and abroad, and actively introduces high-quality external learning resources to cultivate international perspectives and capabilities. It actively cooperates with third-party professional institutions or educational/research institutes, such as the China Business Executives Academy (Dalian), China Executive Leadership Academy Jinggangshan, China’s institutions of higher learning (e.g., Peking University, Zhejiang University, Xiamen University), and Xiamen Meiya Pico Information Co., Ltd., to formulate or provide joint training programs for its employees.

IB responds to the requirements of the State in promoting the high-quality development of modern vocational education, explores such forms of school running university-enterprise cooperation and industry-teaching integration, and solidly promotes the cooperation with Minjiang University to carry out the customized IB training of digital finance talents. It fulfills corporate social responsibility and responds to the support of innovation and entrepreneurship of college students in Fujian Province, exclusively supporting the 13th National College Students’ E-commerce “Innovation, Creativity and Entrepreneurship” Challenge Selection Competition in Fujian, to move the employment gate forward and accumulate a first-mover advantage.

Principal Lyu Jiajin delivers a speech at the opening ceremony of IB Digital Finance Talent Customization Class