| No. | Service item | Services |
| 200001 | The handling charges for opening a personal savings account | To provide personal customers with the service of opening personal savings accounts. |
| 200002 | The handling charges for closing a personal savings account | To provide personal customers with the service of canceling personal savings accounts. |
| 200003 | The handling charges for opening a personal bank settlement account | To provide personal customers with the service of opening personal settlement accounts. |
| 200004 | The handling charges for closing a personal bank settlement account | To provide personal customers with the service of canceling personal settlement accounts. |
| 200005 | The handling charges for local deposit of the bank | To provide personal customers with the service of local deposit through the counter and self-service channels of the bank. |
| 200006 | The handling charges for local withdrawal of the bank (excluding credit card accounts) | To provide personal customers (excluding credit card account) with the service of local withdrawal through the counter and self-service channels of the bank. |
| 200007 | The handling charges for local transfer of the bank (excluding credit card accounts) | To provide personal customers (excluding credit card account) with the service of local transfer through the counter and self-service channels of the bank. |
| 200008 | The handling charges for change of password | To provide the service of password modification to personal customers. |
| 200009 | The handling charges for reset of password | To provide the service of password resetting to personal customers. |
| 200010 | The handling charges for the report for loss of password | To provide the service of loss report for password to personal customers. |
| 200011 | The charges for domestic inquiry service provided by the bank over counter | To provide personal customers with the service of domestic intra-bank inquiry through the counter of our bank. |
| 200012 | The charges for domestic inquiry service provided by the bank through ATM | To provide personal customers with the service of domestic intra-bank inquiry through ATMs of our bank. |
| 200013 | The charges for domestic inquiry service provided by the bank through electronic banking | To inquire about such information on the balance and transaction details of accounts that the customer opened with our bank via Internet banking, telephone banking and mobile banking. |
| 200014 | The bankbook cost for opening an account | To provide the service of opening deposit book account to personal customers. |
| 200015 | The bankbook cost for closing an account | To provide the service of canceling deposit book account to personal customers. |
| 200016 | The cost for replacement of a bankbook | To provide the service of replacing deposit book to personal customers. |
| 200017 | The annual fees for the wage accounts opened by agreement | To provide personal customers with such financial services regarding account management as inquiry about balance and details, loss report for voucher, replacement of voucher, and account cancellation. |
| 200018 | The annual fees for the pension accounts opened by agreement | |
| 200019 | The annual fees for the accounts for minimum living standard guarantee opened by agreement | |
| 200020 | The annual fees for the medical insurance accounts opened by agreement | |
| 200021 | The annual fees for the unemployment insurance accounts opened by agreement | |
| 200022 | The annual fees for the housing provident fund accounts opened by agreement | |
| 200023 | The account management fees (including petty account management fees) for the wage accounts opened by agreement | To provide personal customers with such financial services regarding account management as inquiry about balance and details, loss report for voucher, replacement of voucher, and account cancellation. |
| 200024 | The account management fees (including petty account management fees) for the pension accounts opened by agreement | |
| 200025 | The account management fees (including petty account management fees) for the accounts for minimum living standard guarantee opened by agreement | |
| 200026 | The account management fees (including petty account management fees) for the medical insurance accounts opened by agreement | |
| 200027 | The account management fees (including petty account management fees) for the unemployment insurance accounts opened by agreement | |
| 200028 | The account management fees (including petty account management fees) for the housing provident fund accounts opened by agreement | |
| 200029 | The inter-bank fund transfer fees for donations to the special disaster relief accounts | To provide personal customers with the service of donation through transfer and remittance to the special disaster relief accounts. |
| 200030 | The electronic transfer fees for donations to the special disaster relief accounts | |
| 200031 | The postage for donations to the special disaster relief accounts | |
| 200032 | The telegram charges for donations to the special disaster relief accounts | |
| 200033 | The charges for providing electronic account statements of the bank for a period of not more than 12 months | To provide personal customers with electronic account statements of the bank for a period of not more than 12 months. |
| 200034 | The charges for providing paper account statements of the bank for the current month (at least once a month), except the special account statements customized for some financial consumers | To provide personal customers with paper account statements of the bank for the current month. |
| 200035 | The charges for providing paper account statements of the bank for a period of not more than 12 months (at least once a year), except the special account statements customized for some financial consumers | To provide personal customers with paper account statements of the bank for a period of not more than 12 months. |
| 200036 | Cash counting service | To provide personal customers with the service of cash counting. |
| 200037 | For personal basic annuity (incl. pension) accounts opened by agreement between social insurance agencies and IB, the handling charges for the first two non-local intra-bank cash withdrawal transactions (incl. counter transactions in IB and ATM transactions) with an amount less than RMB 2,500 (incl. RMB 2,500) each every month | For personal basic annuity (incl. pension) accounts opened by agreement between social insurance agencies and IB, the cash withdrawal services for the first two non-local intra-bank transactions (incl. counter transactions in IB and ATM transactions) with an amount less than RMB 2,500 (incl. RMB 2,500) each every month. |
| 200038 | For the personal client accounts (excl. the credit cards) of the Bank without exemption from the account management fee (incl. the management fee for the small saving account) and the annual fee, upon the application of the clients, the Bank can provide them with an account (excl. the credit card and VIP account) with exemption from the account management fee (incl. the management fee for the small saving account) and the annual fee. If the clients do not apply so, the Bank will exempt their sole account (excl. the credit card and VIP account) from the account management fee (incl. the management fee for the small saving account) and the annual fee. | To provide personal customers with such financial services regarding account management as inquiry about balance and details, loss report for voucher, replacement of voucher, and account cancellation. |
| 200039 | For institutional customer accounts (excl. credit cards) with no exemption of account management fees and annual fees, IB will provide the customer with an account (excl. credit card and VIP account) with exemption of account management fees and annual fees | To provide institutional customers with daily management services for bank settlement accounts. |
| 200040 | Non-local intra-bank withdrawal via ATM | To provide debit card customers of the bank with services regarding non-local intra-bank withdrawal via ATM and CRS. |
| 200041 | Non-local intra-bank transfer over counter | To provide personal customers with service regarding non-local transfer to other accounts of this bank over counter. |
| 200042 | Non-local withdrawal over the bank counter of personal customer | To provide personal customers with service regarding non-local withdrawal over the bank counter (excluding credit card). |
| 200043 | Non-local deposit over the bank counter of personal customer | To provide personal customers with service regarding non-local deposit over the bank counter (excluding credit card). |
| 200044 | Personal cash remittance (into non-local accounts of the bank) | To remit cash of personal customers into non-local accounts of the bank. |
| 200045 | Over-limit charge of credit card | To provide customers with service regarding using certain amount of capital beyond the amount approved by the bank. |
| 200046 | Annual fees and account management fees of personal pension fund accounts | To provide customers with such financial services regarding account management as inquiry about balance and details, loss report for voucher, replacement of voucher, and account cancellation. |
| 200047 | SMS fees of personal pension fund accounts | To provide customers with the elf messenger services for personal pension fund accounts. |
| 200048 | Transfer handling charges of personal pension fund accounts | To provide customers with the transfer services when processing deposit, withdrawal, transfer and other businesses for personal pension fund accounts. |