About IB

List of Free Services Increased by IB Independently

No. Service item Target Customer Services
300001 Opening and renewing magnetic strip debit card Retail client To provide personal customers with such financial services as opening and replacing IB magnetic strip debit card.
300002 Non-local intra-bank deposit via ATM Retail client To provide debit card and corporate settlement card customers of IB with the service of cash deposit via non-local cash deposit machine (CDM) and cash recycling system (CRS) of our bank.
300003 Non-local intra-bank transfer via ATM Retail and Institutional clients To provide debit card customers of IB with the service of non-local transfer to other IB accounts via cash deposit machine (CDM), automated teller machine (ATM), cash recycling system (CRS) and financial self-service pass of our bank.
300004 Local common inter-bank transfer via Internet banking Retail client To handle RMB transfer and remittance to a corporate account or personal account opened with another local bank through the Internet banking system.
300005 Local common inter-bank transfer via mobile banking Retail client To handle RMB transfer and remittance to a corporate account or personal account opened with another local bank through the mobile banking system.
300006 Local common inter-bank transfer via telephone banking Retail client To handle RMB transfer and remittance to a corporate account or personal account opened with another local bank through the telephone banking system.
300007 Domestic inter-bank inquiry via ATM Retail client To provide debit card customers of IB with the service of handling inter-bank inquiry via the ATM of another bank with the symbol of “UnionPay” at home.
300008 Agency salary payment and withholding utilities charges such as water, electricity and gas charges Retail client To provide the service of agency salary payment to the corporate and institutional customers of our bank and the service of agency payment of utilities charges such as water, electricity and gas charges to personal customers.
300009 Inquiry about previous transactions over counter Retail client To provide the personal customers of our bank with the financial information service of inquiring about the previous transactions for one year or more over counter.
300010 Loss report for debit card Retail client To provide the personal customers of our bank with the service of accepting written loss report for debit card (including the loss report for voucher and for both voucher and password) and subsequent service.
300011 Loss report for certificate treasury bond voucher Retail client To handle the service of reporting loss for certificate treasury bond voucher and receiving new voucher.
300012 Loss report for deposit book Retail client To provide the personal customers of our bank with the service of accepting written loss report for demand deposit and fixed deposit book (including the loss report for voucher and for both voucher and password) and subsequent service.
300013 Loss report for deposit receipt Retail client To provide the personal customers of our bank with the service of accepting written loss report for deposit receipt (including the loss report for voucher and for both voucher and password) and subsequent service.
300014 Real-time intra-bank transfer via Internet banking (non-local) Retail client The service to handle RMB transfer and remittance to a non-local corporate account or personal account opened with our bank through the Internet banking system, with funds arriving on a real-time basis.
300015 Real-time intra-bank transfer via mobile banking (non-local) Retail client The service to handle RMB transfer and remittance to a non-local corporate account or personal account opened with our bank through the mobile banking system, with funds arriving on a real-time basis.
300016 Real-time intra-bank transfer via telephone banking (non-local) Retail client The service to handle RMB transfer and remittance to a non-local corporate account or personal account opened with our bank through the telephone banking system, with funds arriving on a real-time basis.
300017 Scheduled local intra-bank transfer via Internet banking Retail client To have the system launch local intra-bank transfer when the scheduled date arrives according to the date, frequency, amount, payer account and payee account preset by the customer.
300018 Scheduled non-local intra-bank transfer via Internet banking Retail client To have the system launch non-local intra-bank transfer when the scheduled date arrives according to the date, frequency, amount, payer account and payee account preset by the customer.
300019 Scheduled local common inter-bank transfer via Internet banking Retail client To have the system launch common local inter-bank transfer when the scheduled date arrives according to the date, frequency, amount, payer account and payee account preset by the customer.
300020 Local intra-bank batch transfer via Internet banking Retail client To transfer funds into many local intra-bank accounts once via the Internet banking system, with each batch transfer allowing 2-1,000 transactions.
300021 Non-local intra-bank batch transfer via Internet banking Retail client To transfer funds into many non-local intra-bank accounts once via the Internet banking system, with each batch transfer allowing 2-1000 transactions.
300022 Local common inter-bank batch transfer via Internet banking Retail client To transfer funds into many local inter-bank accounts once via the Internet banking system, with each batch transfer allowing 2-1000 transactions.
300023 Management of frequently-used receiving accounts via Internet banking Retail client You may add, delete or modify information about your frequently-used payee accounts. Upon the operation of transfer and remittance, you may directly select any of the frequently-used payee account conveniently.
300024 Mobile phone number transfer via mobile banking Retail client Upon the transfer via mobile banking, it allows handling RMB transfer and remittance to a corporate account or personal account opened with IB by entering the mobile phone number of a customer.
300025 Online Payment Retail client It includes the functions of activating/closing online payment, inquiring about online payment details, resetting online payment password, and changing daily limit for online payment.
300026 Fees payment via Internet banking Retail client It allows paying the charges for various utilities via the Internet banking, and the agency payment items may be different in different branches.
300027 Fees payment via mobile banking Retail client It allows paying the charges for various utilities via the mobile banking, and the agency payment items may be different in different branches.
300029 Real-time inter-bank transfer-in via Internet banking Retail client It allows launching the authorized payment agreement on deducting funds from the account of another bank into an account of IB via the Internet banking through the online payment inter-bank settlement system of the People’s Bank of China (super Internet banking).
300030 Real-time inter-bank transfer-in via mobile banking Retail client It allows launching the authorized payment agreement on deducting funds from the account of another bank into an account of IB via the mobile banking through the online payment inter-bank settlement system of the People’s Bank of China (super Internet banking).
300036 Urgent loss report (Internet banking) Retail client It allows submitting an emergent loss report for a non-credit card account registered in the personal Internet banking system via Internet banking. An emergent loss report is only valid temporarily and the customer is required to formally report the loss at an IB outlet within the valid period.
300037 Management of intra-bank accounts (Internet banking) Retail client You may register your IB accounts under your Internet banking customer ID to manage all the accounts in a unified manner, such as adding, deleting, modifying and sequencing.
300038 Management of inter-bank accounts (Internet banking) Retail client It allows signing and canceling the “Inter-bank Transfer-in Agreement”, or launching inter-bank account inquiry and transfer-in via the Internet banking system.
300039 Setup of functions and limits (Internet banking) Retail client It includes the services of opening, modifying, closing and inquiring about Internet banking, telephone banking, mobile banking, mobile payment and SMS Smart.
300040 Security protection (Internet banking) Retail client It provides customers with the security protection tools for Internet banking such as SMS password, certificate management and preset verification message.
300041 Modification of password (Internet banking) Retail client It allows modifying the account password and Internet banking login password, and resetting online payment password via the Internet banking system.
300042 Modification of personal information (Internet banking) Retail client Any Webprotect customer may modify his or her contact address, telephone and email online.
300043 Change of login method (Internet banking) Retail client It allows changing the Internet banking login methods via the Internet banking system, and the login methods include login with Internet banking customer ID, login with bank account and login with self-defined user’s name.
300044 Certified check (Internet banking) Retail client The drawer of the check may handle the service of check guarantee online and freeze the corresponding amount within the check account; the drawer and holder may inquire about the check guarantee information of the check account with the check number.
300045 Cancellation of Internet banking Retail client You may cancel the Internet banking service.
300046 Urgent loss report for wealth management card (mobile banking) Retail client You may submit an emergent loss report for any wealth management card registered under mobile banking via the mobile banking system. An emergent loss report is only valid temporarily and the customer is required to formally report the loss at an IB outlet within the valid period.
300047 Management of intra-bank accounts (mobile banking) Retail client It allows adding an IB wealth management card or credit card for the login name as an associated account, and up to 10 bank cards can be associated. Associated accounts can also be deleted, but the registered card for the login name cannot be deleted.
300048 Function customization (mobile banking) Retail client It includes the registration, modification and closing of monitoring SMS on precious metal market; and the function of activating online RMB payment for wealth management card and credit card.
300049 Security protection (mobile banking) Retail client You may preset login verification message for the login name.
300050 Modification of password (mobile banking) Retail client It allows resetting the mobile banking password.
300051 Cancellation of mobile banking Retail client Any client may cancel the log-on name for mobile banking, and he or she cannot use a canceled log-on name to log on the mobile banking system. However, such cancellation will not affect the mobile banking services for associated bank cards. To close or cancel the activated mobile banking services for a wealth management card, the client is required to log on the Internet banking with a certificate or handle such services at the counter.
300052 Urgent loss report (telephone banking) Retail client It allows calling 95561 to report the loss of a non-credit card personal account orally. An emergent loss report is only valid temporarily and the customer is required to formally report the loss at an IB outlet within the valid period.
300053 Management of functions and limits (telephone banking) Retail client To provide sign-up inquiries and closures of the Internet banking, mobile banking, and sign-up inquiries of the telephone banking via the telephone banking system.
300054 Security protection (telephone banking. Retail client It provides the services of opening, modifying, closing and inquiring about SMS Smart via the telephone banking system.
300055 Modification of password (telephone banking) Retail client It provides the functions of modifying the account password and telephone banking inquiry password via the telephone banking system.
300057 Electronic cash recharge for IB card Retail client To provide debit card customers of IB with the service of electronic cash recharge of IC debit card over local and non-local counters, ATM and intelligent counters
300058 Deposit at IB's ATMs with corporate settlement card Institutional clients To provide cardholders with intra-bank local/non-local deposit services at ATMs.
300059 Withdraw from IB's ATMs with corporate settlement card Institutional clients To provide cardholders with intra-bank local/non-local withdrawal services at ATMs.
300060 Deposit at IB's counters with corporate settlement card Institutional clients To provide cardholders with intra-bank local/non-local deposit services over counters.
300061 Withdraw from IB's counters with corporate settlement card Institutional clients To provide cardholders with intra-bank local/non-local withdrawal services over counters.
300062 Personal account management fee Retail client Provide routine management service for personal accounts (excluding credit card)
300063 Escrow tranfer fee of counter business in inter-bank bond market Retail and Institutional clients Provide clients of counter business between our contracted banks with escrow tranfer service for the bond balance in their bond escrow account. Clients can apply for transfer of bonds between bond escrow accounts opened in a number of institutions.
300064 Non-transaction transfer fee of counter business in inter-bank bond market Retail and Institutional clients Provide clients of counter business between our contracted banks with non-transaction tranfer service for the bond balance in their bond escrow account. Clients may apply for a non-transaction tranfer of the bond balance in a bond account to a bond escrow account of another client of the branch within the same jurisdiction due to non-transactional reasons such as court settlement, debt repayment, gift, inheritance, etc.
300065 Large deposit Institutional clients Provide clients with large cash deposit services.
300066 Annual fee of corporate settlement card Institutional clients Provide cardholders with services such as transfer, consumption, deposit and withdrawal, inquiry, and password modification in counter and ATM.
300067 Personal cash remittance (into local accounts of the bank) Retail client To remit cash of personal customers  (into local accounts of the bank)
300068 Smart Guard and Smart Secretary Institutional clients Smart Guard: to provide SMS verification code or mobile dynamic password for customers in the trading process via corporate internet banking; Smart Secretary: to provide SMS notification transaction instruction flowing process and result for customers
300069 Electronic receipt box Institutional clients Electronic receipt box means that customers can take the receipts with the electronic receipt box via self-service. 
Lease: To lease the electronic receipt box
Reissuance of a lost card: To reissue a new one for a lost card with the electronic receipt box. 
300070 Agency salary payment(Internet banking/IB Steward channel:) Institutional clients To act as an agency of a company or institution to pay salaries and bonuses to personal accounts of its employees according to the agreement signed with the entrusting party through internet banking/IB Steward channel.
300071 Service charges for the evaluation of carbon assets Carry out effective evaluation over the carbon asset value of the customer with the carbon asset evaluating tools developed independently in combination with integrated means such as output forecast and risk discount; engage legal professionals to carry out legal examination over the carbon trade agreements between enterprises and assessment over the credit standing and performance capability of buyers; provide customers with training and consulting services regarding the monitoring of CDM program to ensure the successful implementation of customers’ carbon assets.
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