In order to reinforce the security of the certificate, the China Financial Certification Authority (CFCA) has updated the certificate signature widget of our bank. Now, most customers can upgrade the widget normally. However, due to different computer circumstances, a few customers may not be able to do so. If you have encountered this problem, please try the following steps:
1. Exit the personal banking system.
2. Download the certificate signature widget and install it.
3. Log on to the personal/corporate banking system to verify whether the signature functions properly.
4. If the signature still cannot be used, please try to replace the browser (such as Maxthon browser or 360 browser).