- 1. What if the customer certificate is damaged or lost?
- 2. What if the customer forgets the NetShield password?
- 3. What if the passwords for the supervisor, administrator or operator are forgotten?
- 4. Why can’t I log onto Corporate Internet Banking after installing the WINDOWS update patch?
- 5. After the customer imports the certificate to another computer or the NetShield certificate ...
- 6. When logging on with the certificate, the “Select the Certificate” box appears, but the avai...
- 7. After successful logging on to Corporate Internet Banking, the menu on the left cannot be op...
- 8. When logging on to Corporate Internet Banking, I get returned to the logon page after the lo...
- 9. When a corporate customer makes a payment or transfer, the system prompts “the signing certi...
- 10. When a corporate customer makes a payment or transfer, the system prompts “Error: the objec...
- 11. The page cannot be displayed normally when a frequent account is selected and a yellow “!” ...
- 12. The prompt “object error” is displayed when clicking on the drop down menu for frequent acc...
- 13.When signing the certificate, how should “the property or method is not supported by the tar...
- 14. What is the flow for B2B online payment?
- 15. How can an enterprise apply for opening B2B online payment?
- 16. How can I print the receipt slip after making B2B payment successfully?